One or more services aren’t accessible or are unusable. That single user could be the owner / CEO. Only your organization can decide if not having phone coverage is worth it or not for high level issues. Let’s take a look at how Microsoft defines critical issues. The Enterprise plans cover all issues however, the Business plans only cover: Critical Issues. Yes, a key difference in the plans centers around 24/7 Support. For examples, some users can even take advantage of a light weight account called a Kiosk plan which could be even cheaper. First, let’s take a look at what options you have:Ĭan you mix and match the options? The short answer is yes, however, for the best answer possible give us a call and we can talk you through what options make the most sense and why. In today’s blog we’ll take a look at what options are available for Businesses and what some of the differences are. To say that Office 365 gives you plenty of options, would be an understatement.
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